Our standard shipping service is FedEx Ground. For almost all Home Deliveries there is a surcharge applied to our service, which is reflected in the $12 standard pricing we offer. We understand that this creates a slightly higher shipping cost than USPS, but due to the uncertainty of the USPS service presently, we feel that reliability is of significant importance.
Due to fulfillment stemming from multiple locations at certain times, it has occasionally occured that customers have been double charged for shipping. If you think this has happened to you, please let us know and we will be happy to refund you the difference, or alternatively we can provide you a personalized discount code to offset the charge.
If you have any questions regarding our standard shipping service, please don't hesitate to reach out to us at firstname.lastname@example.org
Our expedited shipping service also uses FedEx, this will ensure your package is sent via FedEx 2-day-air. The increased charge is reflective of the expedited shipping charges for this service.
If you have any questions regarding our expedited shipping service, please don't hesitate to reach out to us at email@example.com